What is 3PL fulfillment?
3PL (third-party logistics) fulfillment means outsourcing your warehousing, packaging, and shipping to a specialized provider like Prep Prime Germany. We handle storage, order management, FNSKU labeling, and dispatch so you can focus on growing your eCommerce business.
What is FBA (Fulfillment by Amazon)?
FBA (Fulfillment by Amazon) is a service where Amazon stores your products in their fulfillment centers and handles picking, packing, shipping, customer service, and returns on your behalf. Prep Prime Germany prepares your inventory to meet Amazon's strict FBA requirements before shipping to their warehouses.
What is FBM (Fulfilled by Merchant)?
FBM (Fulfilled by Merchant), also known as Merchant Fulfilled Network (MFN), is when a seller lists products on Amazon but handles storage, shipping, and customer service themselves or through a 3PL partner like Prep Prime Germany. We offer same-day FBM dispatch with a 1 PM cutoff.
What services does Prep Prime Germany offer?
Prep Prime Germany offers a comprehensive range of 3PL and eCommerce fulfillment services including: FBA prep, FBM fulfillment, cross docking, reverse logistics, private labeling, FNSKU labeling, box handling & bubble wrapping, kitting & bundling, 2-step dropshipping, business registration support, VAT filing assistance, and local language support. We serve all eCommerce sellers — not just Amazon.
Which eCommerce platforms do you support?
Prep Prime Germany supports all major eCommerce platforms including Amazon.de, eBay.de, Kaufland, Otto, TikTok Shop, Shopify, and WooCommerce. We handle platform-specific prep, labeling, and packaging requirements for each marketplace, including Kaufland's specific guidelines.
Do you provide FNSKU labeling?
Yes, Prep Prime Germany provides professional FNSKU labeling using the barcode from your Amazon Seller or Vendor account. Every item is scanned and verified before dispatch to ensure full compliance with Amazon's fulfillment center requirements.
Are you a logistics company?
Yes, Prep Prime Germany is a professional 3PL (third-party logistics) company based in Germany. We provide end-to-end prep and logistics solutions for businesses and individual sellers operating on German and European eCommerce platforms.
Do you handle returns?
Yes, Prep Prime Germany offers a full returns management service. Returns are charged by box size: Small (<10 inch) €1, Medium (10–20 inch) €2, Large (20–25 inch) €3. Each return is inspected, documented, and restocked or disposed of per your instructions. We provide RMA numbers for every return.
Do you offer long-term and short-term storage?
Yes, Prep Prime Germany provides both long-term and short-term inventory storage with flexible options. Our warehouse in Hamburg, Germany is equipped for secure storage with full inventory tracking. Storage rates start at €1.20 per cubic foot per month for palletized goods.
What documents do I need to send inventory to your warehouse?
To send inventory to Prep Prime Germany, you will need a packing slip, a commercial invoice, product SKUs, and your shipment plan. Pre-registering your shipment is not mandatory but helps us plan receiving and notify you immediately of any shortages.
How do you handle fragile or oversized items?
Prep Prime Germany uses professional protective packaging including bubble wrap, reinforced cartons, and custom inserts for fragile items. We accept oversized products up to 120 × 60 × 60 cm and 12 kg. All fragile items are handled with extra care during inspection, labeling, and dispatch.
Do you handle sets and bundles?
Yes, Prep Prime Germany offers full kitting and bundle assembly services. We create multi-item sets per your specifications, including custom inserts, branded packaging, and promotional materials. Bundles are assembled, labeled, and prepped for your chosen platform.
Do you cover all of Germany?
Yes, our warehouse is centrally located in Hamburg, Germany, allowing us to serve sellers shipping to or from any region in Germany. We also accept shipments from international carriers and freight forwarders.
Do you work with international sellers?
Yes, Prep Prime Germany works with eCommerce sellers from all over the world who need prep and fulfillment services for the German and European markets. Communication is available in both English and German, and we assist with navigating German business requirements.
Do you offer business registration and VAT filing support?
Yes, Prep Prime Germany helps international sellers navigate German business registration (Gewerbeanmeldung) and connects you with trusted tax advisors for VAT (USt-IdNr) registration and ongoing filing. We simplify the process so you can start selling in Germany faster.
Is local language support available?
Yes, Prep Prime Germany provides full communication support in both English and German. We handle correspondence with German authorities, shipping carriers, and eCommerce platforms on your behalf, removing the language barrier completely.
Do you accept hazardous materials (hazmat)?
Yes, Prep Prime Germany accepts certain hazardous materials including perfumes, deodorants, cleaning products, and items with standard battery types (AA, AAA, lithium-ion). Since Amazon's partnered carrier program does not ship hazmat, we use specialized couriers to ensure compliance with German and EU regulations.